REMINDER : The Violet Gray store is disabled during the month of April 2017, whilst we work ‘behind the scenes’.
This means that you cannot purchase any products (excluding event tickets) during this time.
We apologise for any inconvenience or frustration that this may cause.
We will be (re)launching bigger and better soon! Make sure you subscribe to our newsletter to stay in the loop.
~ VIOLET GRAY x
Carefully read care instructions as delivered with your item and be aware of the delicate nature of your Violet Gray piece.
Faults caused by not following the care instructions will not be refunded or repaired.
Bracelets, necklaces, beads, charms and crystals are relatively quite strong, but like most things, if you abuse them they may be damaged. To extend the life and maintain the condition of your Violet Gray piece, please keep it away from excessive moisture. It is not recommended to wear them swimming, showering, playing sports, gardening or cleaning the house. Chemical and physical damage can occur to your precious treasures during these activities. Salt water, chlorine in swimming pools, soap, beauty products and perspiration take their toll on sterling silver and plated jewellery and can make it appear tarnished or remove the plating completely.
Wipe your sterling silver jewellery carefully with a soft cloth often to keep it clean and free of these elements which cause unavoidable oxidisation. The best way to clean your silver is to use a special polishing cloth or simply use a small cloth with some warm water. You can also use cotton buds if easier. When not wearing your bracelet, or necklace, it is a good idea to place them in your Violet Gray pouch to avoid scratching and scuffing.
Again, specific examples of inappropriate use include:
* Please be aware that VG does not take responsibility for damages or breakages caused due to mistreatment. If you have any issues or queries regarding the quality of our products, please contact firstname.lastname@example.org
The metals and crystals that make up your jewellery come from Mother Earth, carrying many different energies within them. They are alive and once removed from Mother Earth, need to be cleansed and energised regularly as you feel drawn to. We advise that when you first receive your crystal, you take a moment to cleanse and connect with your piece. There are a number of different ways this can be done. We have included some of our favourites below: