AUSTRALIA WIDE
All Australia-wide packages are sent via Australia Post.
From dispatch, it will take 1 – 7 business days to arrive depending on your location.
You can track your order using the consignment number that you will have received via email upon shipping.
If you do not receive, please do check your SPAM FOLDER in your email account.
INTERNATIONAL
All International packages are sent via DHL or FEDEX, depending on the service you choose.
From dispatch, it will take between 1 – 21 business days to arrive.
You can track your order using the consignment number that you will have received via email upon shipping.
If you do not receive, please do check your SPAM FOLDER in your email account.
International Tracking Tips
You can track your order further than the DHL records.
Firstly, head to the DHL website and track your order. On the right side of the page will find a ‘delivery by postal provider’number.
If you copy and paste this number into your countries postal services website (ie. USA – go to USPS), you may be able to find more up to date information.
Below are direct links to the postal providers for a selection of our most popular international destinations.
If you are having difficulty tracking your item, please email our team at hello@violetgraydesign.com
New Zealand
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