Jewellery Care

Violet Gray Jewellery is designed to stay with you for a long time.  

Treat your pieces with love and respect

Here is where we share with you how to do this. 




Carefully read care instructions as delivered with your item and be aware of the delicate nature of your Violet Gray piece.

Faults caused by not following the care instructions will not be refunded or repaired.

Fine jewellery is delicate by nature, and we encourage all customers to take extra care when wearing it daily.

Gemstones and metals are not indestructible, regardless of the high quality resources that we use in our designs.

Our chains, charms, bracelets and rings are crafted optimally, but like most things, if you abuse them they may be damaged.

To extend the life and maintain the condition of your Violet Gray piece, we do advise that you do remove it before showering, swimming, playing sports, gardening or cleaning the house.

Note: Chemical and physical damage can occur to your precious treasures during these activities. Salt water, chlorine in swimming pools, soap, beauty products and perspiration take their toll on sterling silver and plated jewellery and can make it appear tarnished or remove the plating completely.

Be very mindful when dressing to avoid your cherished necklace, bracelet or ring catching on items of clothing.

If chains get caught / pulled, they can snap.


Again, specific examples of inappropriate use include:




* Please be aware that VG does not take responsibility for damages or breakages caused due to mistreatment.

If you have any issues or queries regarding the quality of our products, please contact [email protected]





The metals and crystals that make up your jewellery come from Mother Earth, carrying many different energies within them. They are alive and once removed from Mother Earth, need to be cleansed and energised regularly as you feel drawn to.

We advise that when you first receive your crystal, you take a moment to cleanse and connect with your piece.

There are a number of different ways this can be done. A few of our favourite tips are below:




Whatever approach you take, treat your crystals and gemstones with care.

Once you no longer feel drawn to your crystal, we advise burying it deep within the ground so that it may return to Mother Earth.