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APRIL 2017

REMINDER : The Violet Gray store is disabled during the month of April 2017, whilst we work ‘behind the scenes’.

This means that you cannot purchase any products (excluding event tickets) during this time.

We apologise for any inconvenience or frustration that this may cause. 

We will be (re)launching bigger and better soon! Make sure you subscribe to our newsletter to stay in the loop.

~ VIOLET GRAY x

ABOUT VIOLET GRAY PRODUCTS

WHO DESIGNS AND MAKES VIOLET GRAY PRODUCTS?

Violet Gray is the absolute love child of two sisters ~ Alexandra and Frances. Creations are designed, crafted and collected from all over the world.

Visit the “THE BRAND” section of the website to learn more about Violet Gray.

WHERE DO MATERIALS USED FOR VIOLET GRAY COME FROM?

The Violet Gray components used are sourced from the highest quality.

We love working with the local people and have built strong friendships and business relationships with a few core, talented artisans.

BUYING FROM VIOLET GRAY

HOW CAN I BUY A VIOLET GRAY TREASURE?

You can purchase Violet Gray products from this website, our Gold Coast showroom and from a few carefully selected retail outlets /studios. To make a purchase through this website simply browse the site, add the products to your basket then checkout and pay via our secure payment gateway.

To keep up-to-date with where you can find Violet Gray, please “LIKE” our Facebook page or follow us on Instagram.

You can also join our mailing list to receive periodic updates about news and events (as well as special sneak-previews on new ranges).

WHAT CURRENCY IS USED IN THIS STORE?

All prices shown are in Australian Dollars. You can browse the store in AUD, USD or € – simply select your currency in the top menu (right side).

CAN I PURCHASE MORE THAN ONE ITEM AT THE SAME TIME?

Of course! You can add as many items to your shopping cart before checking out. You can edit the quantity of each item from your cart.

HOW ARE VIOLET GRAY PRODUCTS PACKAGED?

 

 

We take great pride in our beautiful packaging! When you order a VG piece online, you will receive your order safely packed inside the signature VG traditional Indonesian, aluminium blessing box. Each box has been hand crafted by a family from Indonesia. Inside the box will be your items, placed within a Violet Gray organic pouch. You will also receive a small story card explaining the piece.

* Please note: We are conscious of our environmental impact and therefore each order will come in only one silver box unless otherwise requested. We attempt to minimise the amount of packaging used.

SALE ITEMS DO NOT COME IN A SILVER TIN. 

Violet Gray packaging

CAN YOU INCLUDE A NOTE UPON REQUEST?

Yes Maam! Simply include the details in the purchase notes when you are processing your order. We then send the treasure and personalised card directly to the receiver.

WHAT IS 'PREMIUM' GIFT WRAPPING?

Your order will be carefully packaged within the standard VG packaging (see above). We will then personally wrap your box in an Emma Kate Co. wrapping paper. A small, recycled brown gift tag will also be included for your use.

We bring ease in birthdays, anniversaries, ‘just because’ gifts….

WHERE DO YOU DELIVER, AND HOW MUCH DOES IT COST?

Violet Gray ships worldwide. Orders are shipped daily (business days) both nationally and internationally.

National (Australia wide) shipping is $5 for Express Post and International shipping is $1o. ALL global orders over $150 are shipped for FREE.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We gladly accept Visa, MasterCard, American Express or PayPal.

WHAT ARE THE TERMS AND CONDITIONS FOR THE USE OF THIS SITE?

Please read our full Terms and Conditions.

CUSTOM JEWELLERY

What is the difference between a custom order and ordering a piece from your shop?

A custom order is created just for you. That’s right, no other will be wearing your piece, unless of course you order duplicates to match with other soul sisters in your life.

How does the custom process work?

You purchase, we create. Magic evolves. Simple. If you have no crystal knowledge, don’t be shy – you are of no disadvantage and that is why we are here to guide you.

Once you add the listing to your cart, there is a section where you can leave us notes. This is where we encourage you to express your intentions, favourite colours or the stones that you are drawn to and then you trust Alex to work her intuitive magic for you.

Now, the more information you can share the better, especially if you have an image in your mind of what you desire.

If you would like more information on different crystals, spend some time in our CRYSTAL DIRECTORY

Can you tell me what Birthstones you have / use?

There are many different semiprecious stones that can be used for each Zodiac sign, so we have chosen just one or two of our favourites for each month.

Upon request and availability, they can be substituted if there is a particular stone not listed below that resonates with you more strongly.

✦❈✦

AQUARIUS (January 20 – February 18) : Amethyst

PISCES (February 19 – March 20) : Aquamarine or Jasper

ARIES (March 21 – April 19) : Aventurine or Carnelian

TAURUS (April 20 – May 20) : Rose Quartz

GEMINI (May 21 – June 20) : Pearl

CANCER (June 21 – July 22) : Moonstone

LEO (July 23 – August 22) : Peridot or Onyx

VIRGO (August 23 – September 22) : Jade

LIBRA (September 23 – October 22) : Lapis Lazuli

SCORPIO (October 23 – November 21) : Labradorite

SAGITTARIUS (November 22 – December 21) : Turquoise

CAPRICORN (December 22 – January 19) : Garnet

 

How long does it take? 

There is a standard turn around time of 1 -2 weeks from purchase date to shipping.

Please allow as much time as possible to order, as although we do attempt to accommodate requests that require shipping urgency, we cannot always fulfil these requirements. These pieces are handmade and Alex likes to weave her magic with intention and presence. Creativity cannot be rushed!

How do I order?

Easy – head over to our SHOP to CUSTOM ITEMS